Welcome to IVAGAR. We are committed to providing a smooth shopping experience and delivering your orders safely and promptly.
Shipping Policy
Delivery Time: Orders are typically delivered within 2 to 3 business days in major cities. For other locations, delivery may take additional time depending on the destination and courier service availability.
📦 Order Processing
Orders are processed after confirmation. Processing times may vary depending on product availability and order volume.
📍 Shipping and Tracking
Once your order has been shipped, tracking details will be shared where available so you can track your shipment.
⏳ Delivery Delays
Although we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, public holidays, courier service disruptions, or other unforeseen circumstances.
🏠 Accurate Delivery Information
Customers are requested to provide the correct shipping address, mobile number, and other required details when placing an order. Incorrect or incomplete information may result in delivery delays.
Return Policy
At IVAGAR, we take care to ensure that your products reach you in good condition.
Returns for Damaged Products Only: Returns are accepted only if the product is received in a damaged condition. We do not accept returns for other reasons, such as a change of mind or incorrect product selection, subject to applicable consumer protection laws.
📸 Reporting a Damaged Product
If you receive a damaged product, please contact us as soon as possible after delivery. To help us review your request, please provide:
- 🧾Your order number
- 📷Clear photographs of the damaged product
- ✍️A brief description of the damage
✅ Return Approval
All damage-related return requests are subject to verification by our team. Once the damage has been verified, we will guide you through the return process.
🔄 Refund or Replacement
For approved claims, a refund or replacement will be arranged as applicable under our policies and applicable laws. Our team will provide the necessary instructions.
Order Cancellation Policy
If you wish to cancel your order, please contact our customer support team as soon as possible.
Cancellation may not be possible once an order has been shipped. This policy is subject to applicable consumer protection laws.
Contact Us
If you have any questions about shipping, delivery, returns, or order cancellations, please contact us using the details below.
We appreciate your trust in IVAGAR and thank you for shopping with us.
