At IVAGAR, your privacy matters to us. This Privacy Policy explains what information we collect when you visit or shop at ivagar.in, how we use it, and the choices you have.
Last updated: 29 October 2026
Information We Collect
👤 Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Name, email address and mobile number
- Shipping and billing address
- Order details and purchase history
- Messages, photos or details you send us (for example, for a damaged product claim)
💻 Information Collected Automatically
When you browse our website, we may automatically collect:
- Device and browser type
- IP address and approximate location
- Pages viewed and how you interact with the site
- Information from cookies and similar technologies
Payment Information: Payments are processed securely by our payment partners. IVAGAR does not store your full card, UPI or bank account details on our servers.
How We Use Your Information
📦 Orders and Delivery
To process, ship and deliver your orders, and to share order and tracking updates.
💬 Customer Support
To respond to your questions and handle returns, replacements, refunds and cancellations.
✨ Improving Our Store
To understand how our website is used so we can improve products, content and your shopping experience.
📣 Offers and Updates
To send you offers, new arrivals or newsletters, only where you have agreed to receive them. You can unsubscribe at any time.
🔒 Security and Legal Compliance
To prevent fraud, protect our website and customers, and meet our obligations under applicable laws.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how visitors use our website. You can control or delete cookies through your browser settings. Note that disabling cookies may affect some features of the store, such as the shopping cart.
Data Security and Retention
🔐 Keeping Your Data Safe
We take reasonable security measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
🗂️ How Long We Keep It
We keep your information only as long as needed to fulfil your orders, provide support, and meet legal, tax and accounting requirements.
Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may:
👁️ Access
Request a summary of the personal information we hold about you.
✏️ Correct
Ask us to correct or update inaccurate or incomplete information.
🗑️ Delete
Ask us to delete your information, unless we must keep it for legal reasons.
↩️ Withdraw Consent
Withdraw your consent, for example by unsubscribing from marketing messages.
To make a request, email us at mur.ivagar@gmail.com. We will respond within a reasonable time.
Other Information
🧒 Children's Privacy
Our website is intended for users aged 18 and above. Those under 18 may use the store only with the involvement of a parent or legal guardian.
🔗 Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices, so please review their policies.
📝 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact and Grievances
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your information, please contact us using the details below.
Thank you for trusting IVAGAR with your information.
